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We are a small team and read every message. Email is the fastest way to reach us — there is no ticket queue to fight and no phone tree.
Support
Account, credits, billing, or model questions
Include your account email and, if it is a generation issue, the model and job details. We typically reply within one to two business days.
Billing or refund question? Check the Refund & Cancellation policy first — it answers most cases.
For privacy or data requests, note that in your subject line and we will route it to the right person.